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AARC Mission


The Academic Assistance and Resource Center (AARC) is committed to improving the academic performance of the individual student at Stephen F. Austin State University. Through the personal attention of peer tutors and Program Directors, we engage students in a collaborative, learner-centered environment focused on developing the scholarship of clients and the leadership of tutors.

Initiative 1:

Enhance excellence in learning, creativity, leadership, and mentorship

Strategies:

  1. Contribute scholarship on active, service oriented learning
  2. Maintain a dialogue with university colleagues through active participation in such venues as Teaching Excellence workshops and teaching circles
  3. Publicize both tutor-client and professor-tutor mentorships
  4. Stay abreast of legislation and current issues in higher education
  5. Enhance tutor scholarship and creativity by developing the AARC tutor certification program

Initiative 2:

Increase collaboration between AARC staff and other University professionals working towards the academic success of our students

Strategies:

  1. Establish new partnerships with professionals from Academic and University Affairs
  2. Increase face to face contact with professors in daily routines, coffees, department gatherings, and faculty receptions
  3. Increase efforts to introduce students to faculty expectations and standards

Initiative 3:

Increase the AARC’s success in achieving its learning outcomes for both clients and tutors

Strategies:

  1. Identify and support learning outcomes for our clients including independent learning skills, study strategies, and time management skills
  2. Identify and support learning outcomes for our tutors including scholarship, mentorship and leadership skills
  3. Develop and implement assessment instruments for collecting data correlated to learning outcomes with emphasis on direct measurement
  4. Analyze annually the assessment data and identify actions needed to improve the success of our learning outcomes

Initiative 4:

Focus our personal attention on our clients, faculty, staff, and tutors

Strategies:

  1. Respond more quickly and efficiently to students on the waiting list
  2. Develop more efficient and user-friendly interface for our Oracle-database
  3. Provide customer service training to the AARC Welcome Desk staff

Initiative 5:

Create new services and improve current services to support more students

Strategies:

  1. Expand services offered to students taking on-line courses
  2. Develop services for those students for whom English is a second language (ESL and AELI)
  3. Establish the AARC Director as the coordinator for training staff serving students with disabilities in the AARC and the library
  4. Offer more academic enhancement workshops for students in such areas as study strategies and time management

Initiative 6:

Increase the visibility of the AARC to students and faculty

Strategies:

  1. Publish the AARC blogazine twice a year
  2. Initiate an aggressive campaign to advertise new services
  3. Update and maintain webpages with dynamic features for both tutor and student